PLEASE NOTE that our privacy policy is effective as of January 1, 2009 and subject to change.

PuchiBag, Inc. and our family of brands, which include, but are not limited to PuchiBag, PupSak & PetSak (collectively, "PuchiBag") collect customer information to help us to serve you better. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of personal information we collect from you. By visiting our websites, or providing your information to us, you are accepting the practices described in this privacy policy.

1. Information we collect about you
2. How we use this information
3. Marketing email communications
4. Changing address or catalog preferences
5. How we work with third party service providers
6. Your online account
7. Links to other sites
8. Cookies and web beacons
9. Privacy of young children
10. Your California rights
11. Security
12. Accessing our websites from outside the U.S.
13. Privacy policy updates

Information we collect about you

Any personal information you provide to us is maintained on secure servers and our internal systems. We collect information when you register online or update your account, log-in, place an order, receive our emails or shop online. This information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses and phone number) and your credit card information. If you create an online account, you also have the option of providing your product preferences and demographic information. If you use our "email this style to a friend" functionality found on all product pages, or if you choose to send an email from our site to a friend, we will also collect your friend's name and email address. Your friend's information is only used to send the forwarding email and is not saved in our customer or marketing databases.

How we use this information

When you place an order on our website, we use this information to process and track your order and contact you via email, postal mail or phone if we have any questions or concerns regarding your order. If you provide an email address during checkout, you will also receive order confirmation and shipping status emails.

Accessing our web sites from outside the US

If you are visiting PuchiBag from a location outside of the United States, you will be connected through and to servers located within the United States. All online orders will be accepted and fully processed in and shipped from the United States and all information you provide will be securely maintained on web servers and our internal systems located within the United States. By providing your information to us, you agree that all personal information will be used in accordance with this privacy policy.

Privacy policy updates

We may update our privacy policy from time to time and our use of the information we collect is subject to the terms of the privacy policy in effect when we collect that information. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. If you have any questions or concerns regarding our privacy policy, please contact us:

1. By email:

2. By phone: 323-960-7824 (24 hrs, seven days a week)

3. By fax: 323-930-8701

4. By mail:
PuchiBag, Inc.
8391 Beverly Blvd. #285
Los Angeles, CA. 90048


PuchiBag does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

We provide the information to trusted partners who work on behalf of or with PuchiBag under confidentiality agreements. These companies may use your personal information to help PuchiBag communicate with you about offers from PuchiBag and our marketing partners. However, these companies do not have any independent right to share this information.


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